Terms of Service

1. Acceptance of Terms

By accessing RuleBird's website (rulebird.com) or engaging our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Description

RuleBird provides:

• AI readiness diagnostics and assessments
• Custom AI implementation and automation solutions
• Ongoing AI integration partnership services
• Process optimization consulting

All services are customized based on client needs and formalized through written agreements.

3. Engagement Process

Discovery Call: Initial consultations are complimentary and non-binding.

Scope of Work: All paid engagements require a signed Statement of Work (SOW) or Master Services Agreement (MSA) defining deliverables, timeline, and fees.

Payment Terms: Detailed in individual agreements. Typically 50% upfront, 50% upon completion for project-based work.

4. Client Responsibilities

Clients agree to:

• Provide timely access to systems, data, and personnel necessary for project completion
• Respond to clarification requests within agreed timelines
• Maintain confidentiality of proprietary methodologies shared by RuleBird
• Ensure they have authority to share business data with RuleBird

5. Intellectual Property

Client Data: You retain all rights to your business data. We claim no ownership.

Deliverables: Custom code and solutions built specifically for you become your property upon full payment.

RuleBird IP: Our methodologies, frameworks, and pre-existing tools remain our intellectual property.

Open Source: Solutions may incorporate open-source libraries (properly licensed).

6. Confidentiality

Both parties agree to:

• Protect confidential information shared during engagements
• Sign mutual NDAs before discovery phase (upon request)
• Not disclose client names or project details without written permission

Exception: Anonymized case studies may be published with client approval.

7. Warranties & Disclaimers

We warrant that:

• Services will be performed with professional care and expertise
• Deliverables will substantially conform to agreed specifications

We do NOT warrant:

• Specific financial outcomes or ROI (projections are estimates)
• Uninterrupted or error-free operation of custom solutions
• Compatibility with future third-party software updates

SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

8. Limitation of Liability

To the maximum extent permitted by law:

• RuleBird's total liability shall not exceed fees paid for the specific engagement
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for data loss caused by client systems or third-party services

Clients are responsible for maintaining backups of critical data.

9. Termination

By Client: May terminate with 30 days written notice. Fees for work completed remain due.

By RuleBird: May terminate if client breaches payment terms or scope agreement.

Effect: Upon termination, we deliver all completed work. Source code and documentation transfer upon full payment.

10. Indemnification

Client agrees to indemnify RuleBird against claims arising from:

• Client's use of deliverables in violation of law
• Client's breach of confidentiality obligations
• Claims that client data infringes third-party rights

11. Governing Law

These terms are governed by the laws of Gujarat, India.

For US-based clients, individual agreements may specify US jurisdiction and arbitration clauses.

12. Dispute Resolution

Disputes will be resolved through:

1. Good faith negotiation (30 days)
2. Mediation (if negotiation fails)
3. Binding arbitration (as last resort)

13. Force Majeure

Neither party is liable for delays caused by circumstances beyond reasonable control (natural disasters, pandemics, war, government actions).

14. Changes to Terms

We may update these terms periodically. Continued use of services constitutes acceptance. Material changes will be communicated via email.

15. Contact Information

Questions about these Terms?

RuleBird
Email: hello@rulebird.com
Address: Vadodara, Gujarat, India
Phone: +91-951-040-4022